Course: Agile User Experience and User-Centered Design

Agile development can be extremely effective in producing business-focussed solutions, but special care must be taken to include user experience and usability through user-centered techniques.

This one-day course by William Hudson of Syntagm shows how to integrate User-Centered Design with Agile methods such as Scrum to create great user experience. The course builds on our research into empathising skills and takes an 'emotionally intelligent' approach to selling UCD within technology-led teams.

Benefits

You will learn how to address usability and user experience within an Agile team through the persuasive use of user-centered design techniques and quantitative evidence.

• Understanding Agile, users and the relationship between them
• Promoting empathy with UCD techniques (empathetic design)
• Knowing what evidence will be most effective (persuasive facilitation)
• Adding value to an Agile team with UCD
• Extensive bibliography and further reading

Features

• 'Up-front' versus Agile UCD
• Conceptual models
• Personas
• User stories
• Usability testing
• UX maturity of Agile teams
• Outsourcing UCD activities
• Adding value to the Agile team
• Scenarios
• Design maps, sketches and wireframes

Audience

Usability, UX and UCD practitioners trying to integrate UCD activities within Agile teams. (Managers and others are welcome to attend, but some familiarity with UCD techniques is required.)

Duration

Full day (9:30 pm to 5:00 pm), including breakfast and lunch (breakfast from 8:30).

Registration

The participation fee is 490 euro (excluding VAT). There is a three-for-two package across all of the Syntagm courses (this can be three participants on one course, one participant on three courses or any other permutation). Each additional participant from the same company qualifies for a 10% rebate on the fee.

You can register for this event using the Syntagm registration page or by filling out this form. We allow a total of 20 participants.

Please note that registration is only finalised after receipt of invoicing data and payment.

KMO-portefeuille

Flanders-based SMEs may be entitled to a 50% refund for this workshop. Namahn carries the Qfor quality label, allowing us to participate in KMO-portefeuille (site in Dutch). Find out more about the registration procedure. KMO-portefeuille aims to provide Flanders-based SMEs affordable access to high-quality consultancy and training in innovation and international business.

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