How we work with our clients
Clients come to Namahn with a wide range of questions, expectations, knowledge, schedules and, of course, resources. We respect this diversity and cater to it by offering our services in the form of projects, packages and training. It's all about delivering value, regardless of the size of the assignment.
Projects
Clients often work with Namahn by contracting part of their project to us. This is mostly done on a fixed-price basis, though some projects call for work on a time-and-materials basis.
Before starting a project, we engage the client in a thorough briefing and proposal process. This is how we ensure that mutual expectations are as clear as possible, bearing in mind that "design is discovery."
As the overall project evolves and change occurs, we provide an agile response, adapting and scaling our contribution. Projects usually take a few months; some last for years.
Packages
Some clients want an easy buy with limited commitment. They want snappy results, compact delivery and most of all, inspiration. They buy a package.
We offer a few packages, often involving our Design Studio. The format is more or less fixed. The client has to do quite a lot work himself. It’s not subcontracting; it’s co-creation.
Packages usually run over a few weeks but could be crammed into one week of elapsed time.
Some clients buy a package in order to get to know Namahn before committing to a larger project.
Training
Clients follow training at Namahn to acquire knowledge and skills. They also have a great time exchanging ideas with their peers from other organisations, and often ask us to adapt our ‘open’ content to in-house training delivery.
Participants often come either from organisations that are considering working with Namahn, or from organisations that have worked with us and felt inspired or challenged by our approach. They prefer hands-on training, with practical exercises in small groups. That’s what we deliver, using our Library and our Design Studio.
We are continuously expanding our training offering. We scored very high in a quality survey, so people following our training are certain to get value for money.