Master class: Intranets, Team Sites and Document Management

• Are you in charge of organising information, and looking to learn best practice for designing intranets and team sites?
• Do you need to create a migration plan for large amounts of content?
• Do you want to create a taxonomy and design navigation for your intranet, without yet knowing how to set about it and reach consensus?
• Are you enthusiastic about web 2.0, and wondering how to introduce team sites, wikis, blogs and other collaborative tools in your organisation?

Then this two-day master class is for you, giving you insight into Namahn's methods and techniques for designing, organising and managing excellent intranets, team sites and document libraries.

Led by Koen Peters and featuring contributions from Marc Van de Woestijne, David Morgan and Olivier Renard, this highly practical master class challenges the knowledge of a small group of participants (maximum 8) and teaches them best practice.

The programme is as follows:

In the first part, we present a framework for intranet design, team sites and document management with the following layers:

• Business drivers
  Why invest in a new intranet/document management tool..., how to write a business case, and how to come up with a vision
  
• Classification of information
  Taxonomies, faceted classification, metadata, search, etc.
  
• Governance
  Setting up a good organisation structure, choosing the right governance model, the assessment of your organisation's maturity in information processing (IPMM), etc.
  
• Information life cycle
  A five-step decision model for document management: create, review, approve, keep and share
  
• Technology
  Where is information located and which technology layers are used to support the information life cycle (technology stack)
  

In the second part, we will look at three platforms more in detail:

• Intranets
• Collaboration spaces: wikis, team sites, blogs...
• Document libraries

Throughout the course, we will present several cases of intranets and team sites. We will take the time to evaluate and review together the structure and design of your own intranet, team site or document repository, so bring some screenshots to the master class.

We will also explain (and do exercises on) practical methods and techniques employed at Namahn, such as:

• Stakeholder interviews
• Content analysis (content inventory/audit)
• Information Process Maturity Model (IPMM) assessments
• Collaborative classification workshops and card-sorting sessions
• Navigation schemes and prototyping
• Migration path
• Usability testing

Timing

We start at 9.00 AM and end at 5.00 PM.

Location

The master class takes place in the Namahn design studio in Brussels. Directions can be found in the How to reach us section of the Namahn site.

Language

The master class is conducted in English.

Registration

The fee for participation is €1,400 euro (excluding VAT). The fee for a second participant from the same organisation is €1,260 euro.
To ensure diversity, we accept at most two participants from the same organisation. To ensure a highly interactive session we accept at most eight participants.

Please register by filling out this form.

KMO-portefeuille

Namahn holds the Qfor quality label, qualifying us for inclusion in the KMO-portefeuille (site in Dutch). KMO-portefeuille aims to provide SMEs based in Flanders affordable access to high-quality consultancy and training in innovation and international business. The organisation delivering the consultancy or training must carry a quality label, such as Qfor.

SMEs based in Flanders may be entitled to a 50% refund for this course. See the Hoe registreren en aanmelden page for more information.

Target audience

We accept participants with a basic understanding of information management, typically information managers, information architects, knowledge managers, project managers, technical writers and product managers.

Lunch

Of course, a nice lunch is provided – either on site or in a nearby restaurant.

Overnight accomodation

If you wish to stay in Brussels overnight, we recommend Hotel BLOOM! - Google map.