Assess, manage and document potential risks involved with operating a product
Risk analysis represents the set of activities that are undertaken to explore and control potential risks with the product to be designed. Although interaction design is primarily concerned with the risks in the interaction between a user and a device, a good risk management approach is preferably integrated. Such an integrated approach covers all aspects of system development, be it industrial, software or interaction design.
The main motivation for analyzing and managing risks is liability in case of accidents. Design companies should be able to show, in a constructive way, that they have put sufficient effort to reduce risks potentially incurred when operating a device. Other motivations lie in that reducing risks will enhance the overall quality of the final product and inspire the design from a perspective other than e.g. the functional requirements.
The main activities in risk analysis are the following:
The biggest issue in risk analysis is that one can never guarantee that all risks have been identified and prevented.
The risk analysis effort is mainly dependent on the criticality of the product and the interest of the designer's liability in the project.