The KBC Bank Knowledge Base offers personnel at headquarters and in branches comprehensive commercial and product information, online training and information regarding the organisation and internal workings of the bank.
Namahn helped designed the user interface by specifying the navigation and the interaction within the knowledge base.
As there can be no knowledge base without codified knowledge, Namahn also designed the authoring environment. The challenge was to produce well-formed and valid XML documents without exposing the hundreds of authors to XML.
As content, component and link management were vital to the success of this ambitious project, Namahn helped in specifying the complete functional requirements for the content management system.
The system itself has been implemented by a leading systems integrator using a heavily customised version of SoftQuad XMetaL and Documentum 4i.
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