Master class: Intranets, team sites and document management

During two days, you gain insight into Namahn’s methods and techniques for designing, organising and managing excellent intranets, team sites and document repositories.

This master class may be right for you if:

• You are in charge of organising information and want to learn the best practices for designing intranets and team sites
• You need to migrate large bodies of content and want to create a migration plan
• You want to create a taxonomy and design navigation for your intranet, but don’t know how to proceed and reach consensus
• You are enthusiastic about web 2.0 and wonder how to introduce team sites, wikis, blogs and other collaborative tools in your organisation

Led by Koen Peters and featuring contributions from Marc Van de Woestijne, Mieke Daniels, Olivier Renard and Michel Vuijlsteke, this highly practical master class challenges the knowledge of a small group of participants (maximum 8) and teaches them best practices for intranets, team sites and document repositories.

The program for this master class runs as follows:

On day 1, we present a framework for intranet design, team sites and document management with the following layers:

• Classification of information
  Taxonomies, faceted classification, metadata, search, etc.
  
• Governance
  Setting up an intranet team, the assessment of your organisation's maturity in information processing (IPMM), team sites and Enterprise 2.0
  
• The information life cycle
  A five-step decision model for document management: create, review, approve, keep and share
  
• Technology
  Where information is located and which technology layers are used to support the information life cycle (technology stack)
  

During this first day, we will present several cases of intranets and team sites. We will also take the time to evaluate and review together the structure and design of your own intranet, team site or document repository, so bring some screenshots to the master class.

On day 2,we focus on practical methods and techniques employed at Namahn, such as:

• Field studies in the context of intranet, team site and document management projects (stakeholder interviews, among others)
• Content analysis (content inventory/audit)
• Information Process Maturity Model (IPMM) assessments
• Collaborative mind-mapping workshops and card-sorting for classification
• Navigation schemes and mock-up
• Migration path
• Content workflow recommendation
• Usability testing

Timing
We start at 9.00 AM and end at 5.00 PM.

Location
The master class takes place in the Namahn design studio in Brussels. Directions can be found in the How to reach us section of the Namahn site.

Language
The master class is conducted in English.

Registration
The participation fee is 1.400 euro (excluding VAT). Each additional participant from the same company qualifies for a 10% rebate on the fee. Please register by sending a mail to masterclassIntranet@namahn.com.

KMO-portefeuille
Namahn holds the Qfor quality label, qualifying us for KMO-portefeuille (site in Dutch). KMO-portefeuille aims to provide Flanders-based SMEs affordable access to high-quality consultancy and training in innovation and international business. The organisation delivering the consultancy or training must carry a quality label, such as Qfor.

Flanders-based SMEs may be entitled to a 50% refund for this course. Find out more about the registration procedure.

Target audience
We accept participants with a basic understanding of information management, typically information managers, information architects, knowledge managers, project managers, technical writers and product managers.

Lunch
Of course, a nice lunch is provided - either on site or in a nearby restaurant.

Spending the night
If you wish to stay in Brussels overnight, we recommend Hotel BLOOM! - Google map.