Brochures and white papers

To give you a comprehensive understanding of our approach, Namahn has put together a number of brochures and white papers. They are all in PDF format. You can get a free Acrobat Reader from the Adobe Acrobat web site.

e-Learning (PDF, 443K) - It's got moxie!
Namahn's collaborative and customized methodology includes you at every stage of the design and development of your e-learning initiatives.

What If Your Mother Called? (PDF, 100K) - Managing the customer experience in your call centre
Using our extensive experience in creating knowledge management solutions, we have developed a user-based approach which reflects the unique needs of your call centre.

CFforce (PDF, 289K) - Content factories for customer experience
A vision that integrates the concerns of professionals in marketing, design, information technology, and technical communication as they struggle in trying to predict and prepare for customers' requirements.